Privacy Policy
Privacy Policy
Last updated: June 1, 2026
At Nivow, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, place an order, or interact with us.
By using our website or services, you agree to this Privacy Policy.
Information We Collect
We may collect the following information:
Personal Information
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Name.
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Email address.
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Phone number.
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Shipping address.
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Billing address.
Order Information
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Products purchased.
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Order history.
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Payment information, processed securely by third-party payment providers.
Technical Information
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IP address.
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Browser type.
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Device information.
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Cookies.
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Website activity.
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Pages viewed.
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Marketing interactions.
Marketing Preferences
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Consent to receive promotional emails or messages.
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Interaction with our marketing campaigns.
How We Use Your Information
We use your information to:
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Process and deliver your orders.
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Provide customer support.
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Send order confirmations and shipping updates.
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Manage returns, refunds, replacements, and delivery issues.
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Send marketing communications if you have opted in.
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Improve our website and shopping experience.
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Personalize ads and marketing.
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Prevent fraud and protect our business.
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Comply with legal obligations.
Sharing Your Information
We may share your information with trusted third parties that help us operate our business, including:
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Payment processors.
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Shipping and logistics providers.
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Ecommerce platforms.
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Email marketing platforms.
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Customer support tools.
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Analytics providers.
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Advertising platforms such as Meta, Google, TikTok, or similar platforms.
We only share information needed to provide our services, operate our store, improve our marketing, or comply with legal requirements.
We do not sell your personal information for money.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Keep your cart active.
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Remember your preferences.
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Analyze website traffic.
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Improve website performance.
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Measure marketing campaigns.
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Show relevant ads.
Some third parties may use cookies or tracking technologies to help us with analytics and advertising.
You can manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
Email and SMS Marketing
If you subscribe to our marketing communications, we may send you promotional emails, offers, product updates, or abandoned cart reminders.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us at:
Your Privacy Rights
Depending on your location, you may have the right to:
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Request access to the personal information we hold about you.
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Request correction of inaccurate information.
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Request deletion of your personal information.
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Opt out of certain marketing communications.
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Opt out of certain data sharing or targeted advertising where applicable.
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Request information about how your personal information is used.
To make a privacy request, contact us at:
We may need to verify your identity before processing your request.
California Privacy Rights
If you are a California resident, you may have additional rights under California privacy laws, including the right to know, delete, correct, and opt out of certain sharing of personal information.
To exercise these rights, contact us at:
We do not knowingly sell personal information for money. However, some advertising or analytics activities may be considered “sharing” under certain privacy laws.
Data Retention
We keep your personal information only as long as necessary to:
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Process your orders.
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Provide customer support.
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Comply with legal, tax, and accounting obligations.
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Resolve disputes.
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Prevent fraud.
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Operate and improve our business.
When information is no longer needed, we may delete, anonymize, or securely store it as required.
Data Security
We use reasonable technical and organizational measures to protect your personal information.
However, no system, website, or method of transmission is 100% secure. We cannot guarantee absolute security.
Third-Party Services
Our website may use third-party services such as payment providers, shipping companies, analytics tools, advertising platforms, and email marketing providers.
These third parties may collect and process your information according to their own privacy policies.
Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us at:
International Data Transfers
Some of our service providers may process information in countries outside your location.
By using our website, you understand that your information may be transferred, stored, or processed in other countries where our service providers operate.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a new “Last updated” date.
Contact
If you have any questions about this Privacy Policy or your personal information, contact us at: